Best Auto Repair, Tucson

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RIGHT TO REPAIR

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 8:00AM - 6:00PM
  • Sun Closed

RIGHT TO REPAIR

Know your rights when it comes to vehicle repair and maintenance.


Did you know?
  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Our aftermarket parts meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.


http://www.righttorepair.org/



What People Say About Us

  • reviewicon

    Great service and prices that were very fair. I appreciate the friendly people that work there too.

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    Super honest, friendly staff. Nice family business. Got the job done right.

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    Thank you for your professionalism and honesty. We have had so many vehicle ups and downs this year, and you have always been there for us.

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    Great place for all your vehicle repair needs with attention to detail, without the trying to sell you service you don't need, but an honest recommendation of how to keep your vehicle running at best performance to last. Won't go anywhere else!

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    My name is Al Thead and I have been taking my cars to Quality Lube n Tune for going on four years now. In that time I have had four vehicles and they serviced them all providing incredible work. I go here because they are trustworthy and honest people and I like to do business with them. Their $21 oil change is nearly impossible to beat even if doing it myself. Enjoy the service and the people!

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    Great mechanic/s. Great manager... knows his business! I will NEVER take my car anywhere else!!

  • reviewicon

    The staff is friendly and upfront. Being a girl- more often than not car places try to take advantage, but these guys were straight forward and didn't try to sell me every service under the sun. Waited a bit because they were busy but it was worth it!

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    We got great service on a major repair on our truck. When the part that the vender sent was faulty they took no time to remove it, get us a warrantied part, and have us back on the road in a timely. Would recommend to anyone!

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    These guys could have charged me for something but came back in and said we didn't need to. It's nice to trust the people working on your car.

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    Great service and prices that were very fair. I appreciate the friendly people that work there too.

Call us for service: 520-572-4644

ASE (Automotive Service Excellence)
BBB Accredited Business
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  • Car Care Aware